fostering a community of people interested in exploring strengths
Tell them what you are paying them to do.
Here are some ideas to get you started:
Warehouse - This Scope of Work Agreement is between XYZ Widgets and Joe Jones. As a Warehouse Assistant, you are paid to make sure our products are stored safely and efficiently so that customers orders can be filled in a timely and profitable manner.
Manager - This Scope of Work Agreement is between XYZ Widgets and Jane Doe. As a Department Manager, you are paid to effectively coordinate the activities of your team so that each individual is making the greatest possible contribution to the team's objectives.
Machine Operator - This Scope of Work Agreement is between XYZ Widgets and Frank Smith. As a Machine Operator, you are paid to safely and efficiently produce error-free widget parts so that customer satisfaction with our widgets will be the highest in the industry.
The important thing to notice is the "so that" line. When human beings have a "reason" for doing something, they do it better. [Google the phrase Attribution Theory]. Your current Job Descriptions most likely start with a list of bullet point rules and end with the infamous "other duties as assigned." These aren't reasons for motivation. No one is motivated to excellence by following a set of rules.
Follow the individual section with a boiler plate paragraph or two about your company culture and core values, with language stating that employees are expected to accomplish their work in a manner that supports the accepted standards.
In a twist on the old adage about a rising tide lifting all boats - when each of your employees understands what you are paying them to do, the sum of their individual efforts will increase the value of the whole.
Great companies are made up of great individuals.
Until next time -
PS - This post is the latest in the monthly series "Counter Intelligence" and you can get a free subscription HERE