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We all have things we wish we could do better, especially in the area of building and using better communication skills. Often, it’s easier to learn about what you need to do, than to actually do it. Here are 5 tips to make good communication skills a daily habit.
Added by Betty Lochner on January 26, 2012 at 3:33pm — No Comments
One of the biggest communication challenges I see managers deal with is how to have a tough conversation with someone. This goes along with earlier articles I’ve written about dealing with difficult issues as they come up — sooner rather than later. One reason that we don’t deal with this stuff, is because we don’t want to have an uncomfortable conversation. So, the issue goes on until you have a big…Continue
Added by Betty Lochner on January 18, 2012 at 2:38pm — No Comments
Being able to deal with angry constituents is stressful, but it can be learned. It may also save your sanity.
Added by Betty Lochner on January 11, 2012 at 10:41pm — No Comments
As a manager, I have interviewed dozens of people for jobs from entry level to high level management. Believe me, first impressions are critical. Over the years, I have been distracted by pink tights, blank stares, and people who talk too much.
Added by Betty Lochner on January 5, 2012 at 9:38pm — No Comments