Strengths Campus

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How do I get a code for the Standout assessment if I purchased the Kindle Book version?

Hello,

I purchased the Kindle version of the Standout book and do not see a code in it to take the assessment.  I assumed it would still come with it, but perhaps that assumption was wrong.

Do I have to purchase the hardcover version in order to get a code to take the assessment?

 

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Permalink Reply by TMBC on April 23, 2012 at 10:31am

Good morning,

Thank you for contacting The Marcus Buckingham Company and bringing this issue to my attention.  I apologize for the inconvenience.

The Kindle edition of StandOut does in fact include an access key.  This key should have been emailed to you immediately after your purchase.  I will contact Amazon right away to determine if this is an anomaly or part of a larger problem.  

For your convenience I’ve included two keys below:

FX-B5-HE-B8

VN-QA-YR-A4

Please feel free to contact me with any additional questions or concerns.

Best regards,

TMBC Staff

Permalink Reply by Phil Goatley on April 23, 2012 at 8:54pm

Hello, thank you for the prompt response.  Not sure what happened, I do have the receipt for the purchase of the book.  I appreciate your help - hopefully this was a one time anomaly with email delivery. 

Permalink Reply by Phil Goatley on April 28, 2012 at 5:07pm

Hello,

Thank you for the codes, that is really helpful.  The challenge is that when I try to use them, they state that they are already associated with an account or something like that.

Could you email me outside this thread with the solution, in case the codes were used by somebody else?  Not sure if this is totally public or not.

I believe you have my email address on file - but if you could send the information on how to resolve to phil@goatley.net, that is my home email.  That would be helpful.

Thank you!

Phil

 

Permalink Reply by William Allen on August 25, 2012 at 9:31am

I just purchased the Kindle edition. I received my Amazon receipt, but no access key with it, and no separate email from Amazon with the key.

So I IM'd Amazon. The representative told me that Amazon is not responsible for the key, the publisher is. I sent an email to standout@tmbc.com requesting my key.

Rather frustrating at this point!

 

Permalink Reply by TMBC on August 27, 2012 at 3:44pm

Thank you for contacting Strengths Campus and bringing this to our attention.  I'm so sorry for the inconvenience.  I will message you now with new keys.

Permalink Reply by Rob Guevarra on August 29, 2012 at 11:46pm

Hello. I also purchased a kindle version and still don't have the code. I also have the receipt from the purchase of the book.

Permalink Reply by TMBC on August 30, 2012 at 10:01am

Thank you for bringing this to our attention.  Please contact customerservice@tmbc.com to report your missing keys. 

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